Always-available details
Every client’s contacts, preferences and history in one record your whole team can reach.
Client CRM & Documents
Your clients, always on file — never in your head
Savanna Sync is a travel agency CRM that keeps every client’s details and documents on file, always available to your team. Repeat clients are rebooked in minutes — their passports, preferences and history stay on record, so nothing is resubmitted and no one’s clients live in one person’s WhatsApp.
14-day free trial · No credit card
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Repeat clients are rebooked in minutes: their details and documents stay on file, so nothing is resubmitted.
What you get
Everything this covers
Document store
Passports, visas and travel documents stay on file, attached to the client — not lost in an inbox.
Fast rebooking
Repeat travellers rebook in minutes because their details are already there — nothing resubmitted.
Shared across the team
Clients belong to the agency, not one consultant, so cover and handover are effortless.
How does a travel agency CRM save time on repeat clients?
It remembers the client so you don’t have to. Repeat clients are rebooked in minutes: their details and documents stay on file, so nothing is resubmitted. Instead of chasing a passport scan you sent last year, you open the client record and it is already there.
- Details and documents stay on the client record
- No re-collecting passports or preferences
- Rebook a returning traveller in minutes
Where are client documents stored?
On the client’s record in Savanna Sync — passports, visas and travel documents attached where the whole team can find them. No hunting through email threads or one person’s phone when a document is needed.
What happens when a consultant is away?
Nothing stalls. Because clients belong to the agency and their details live in one shared record, any team member can pick up a returning client, cover a colleague, or hand over cleanly — the client relationship never lives in one person’s head.
FAQ
Common questions
What is a travel agency CRM?
A travel agency CRM stores your clients’ details, documents and history so you can serve and rebook them without starting over. In Savanna Sync the CRM connects to quotes, bookings and payments, so a client’s whole relationship lives in one place.
Do repeat clients have to resubmit their documents?
No. Repeat clients are rebooked in minutes: their details and documents stay on file, so nothing is resubmitted.
Can the whole team see a client’s record?
Yes. Clients belong to the agency, not one consultant, so every team member with the right role can reach a client’s details and documents — cover and handovers are effortless.
See it on your own tours
Start a free trial, or book a demo — and reach us on WhatsApp any time.
14-day free trial · No credit card